Shield - Add or delete a computer

Adding a trusted computer

When you connect using a new computer, it will not be recognised as a trusted computer, and a message will display. 


Ankama Shield allows you to authorize a computer.
Note: From the Ankama Launcher, if you don't want to authorize the computer, we recommend you uncheck "Remember me" and then enter your Shield code.

To view trusted devices registered to your account, go to account management.



Deleting a trusted computer

If you wish to remove a computer from your trusted list, all you have to do is go to the Security tab of your account management interface and delete the computer in question from your trusted list.

The procedure is the same for adding a new Internet browser. It may seem restrictive, but it needs to be to keep your account safe if it's ever stolen. All suspicious connections to an account are blocked in order to keep the account safe.



Return to top

Still need help?

Contact us

The response time varies depending on the request and Ankama's current projects.