How do I change my telephone number?

A cell phone number is an extremely important piece of account information. To ensure your safety, we prefer that any changes to the number be made through Ankama Support.

If you want to change the cell number linked to your account, you must contact Ankama Support.

We will ask you to include a scan or photo of an official form of identification to your request, so our team will be able to assist you.

Once our team verifies that you are the account owner, we will delete the old cell number so you can add a new mobile phone number.


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