Getting and Using Ogrines

What are ogrines?

Ogrines are a form of currency available and exchangeable within the games DOFUS and WAKFU, designed to improve in-game comfort. They encourage free trade and flexibility; they even make it possible for savvy players to get paid subscriptions for free!

But that's not all. When we talk about in-game comfort, we are referring to services that can be obtained with ogrines: changing your characters, colors, gender or name, and the ability to create even more characters!

This also encourages trading with kamas safely since your ogrines let you get kamas from the Kama Exchange and vice versa.

 

How can I get ogrines? 

There are three ways to get ogrines.

  • Buying them. You can buy them from Ankama websites just as you do subscriptions. Choose the amount of ogrines and a payment method and your account is immediately credited with the corresponding number of ogrines.
  • Via currency exchange:  in the game or on the DOFUS website, via the Kama Exchange (KE). Ogrines obtained this way are linked to the account and expire in 90 days.
    Since Nov. 4, 2024, as part of efforts to combat bots, a new restriction on access to the Kama Exchange has been in place. It is now necessary to make at least one purchase in real currency with the account to be able to use this feature.
  • Free giveaways. Ankama may give out ogrines during events or as part of special operations. Ankama might give you ogrines! Just not every day…

 

What are linked ogrines?

When you exchange kamas for ogrines in the DOFUS  Kama Exchange (KE), the ogrines you receive are linked to your account to prevent speculation and keep the economy healthy on the servers. This is also the case with ogrines purchased on Steam with real money.

Linked ogrines can no longer be used in the KE, but they are, however,  still  valid to buy subscriptions, items, and services in games that accept ogrines.

Be careful, though, as ogrines obtained from the KE expire after 90 days. Their expiration dates are listed in your Account Management page and a warning email is sent out seven (7) days before they expire.

For information: To prevent linked ogrines from not being used, they are automatically used before any unlinked ogrines, from oldest to newest.  

 

My ogrines have disappeared. Where did they go? (Expired ogrines.)

If you can't find your linked ogrines, they must have expired!

As said above, ogrines obtained via the Kama Exchange expire after 90 days (counting from the transaction date).

Please make sure you keep track of expiration dates in the future.

As a reminder, expiration dates are listed in your Account Management page and a warning email is sent out seven (7) days before they expire. If you didn't receive an email, please contact Support.

 

The Kama Exchange isn't working. Why?

Have you stopped seeing ogrine/kama offers in the KE interface? Are no amounts, not even 0 , showing in the ogrine slot?

With the security measures we recently implemented to ensure reliability on our services, we are no longer fully compatible with outdated versions of Windows operating systems older than Windows 10.

For an optimal gaming experience and to have access to all the features in the game, please update the operating system on your hardware.

This will resolve the problems you're currently experiencing in game.

As a reminder, these older versions of Windows are no longer supported by Microsoft, except for security-related updates.


I didn't get my kamas/ogrines. What do I do?

If you haven't received your ogrines or kamas after exchanging them, please check to see if there has been a rollback (Rollback FAQ) on the game server where you made the exchange.

 

What if there hasn't been a rollback?

Sometimes, the exchange isn't made on the desired server. Please check to see if the kamas/linked ogrines were transferred to the wrong server.
If that is the case, Support won't be able to intervene, unfortunately. Please make the exchange again, making sure you are logged on to the right server first. 

 

I can't find my Conversion Stone on sale. What do I do?

What are Kama Stones? Read more about Kama Stones here.

If you can't find your Kama Stone on sale, please make sure you scroll to the very bottom of the Kama Stone sales interface.
If you still can't see it there, please contact Support.

 

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