Sign in
Check your replies
Ankama
Buying / Kickstarter
Buying / Kickstarter
Order something (from the Shop or Kama Exchange)
[DOFUS] Removal of DOFUS from Steam
[WAKFU] Getting and Exchanging Conversion Stones
Renewing my subscription / Booster pack
How do I buy kamas using Ogrines?
Obtain Ogrines
Accessing the Kama Exchange
Complete a payment
Why was my transaction refused?
My transaction is being verified; what should I do?
Paying with Allopass Audiotel (outside of France) or via text message
Paying via Credit Card
Paying via Paypal
Apple/Google : Payment Denied
Receive my order
Twitch drops
[DOFUS] Find my purchase DOFUS retro
Receive my subscription, Booster Pack, or Bonus Pack has been applied
Get the Ogrines/Goultines I purchased
Receive my Mystery Box
Using Codes
Exchange or cancel my purchase
Change or cancel my subscription / booster pack / bonus pack
I have a problem with my package
Kickstarter
Kickstarter - Ankama Projects
Still need help?
Contact us
Current deadlines are between 48 and 72 hours.
Toolbox
Ankama Account Details
Kama Exchange
DOFUS Shop
WAKFU Shop
Top articles
Choosing an Account Nickname
What's the login ID for my Ankama account?
Two-Factor Authentication with the Ankama Shield
Install the Ankama Launcher
[DOFUS] DOFUS Retro News and How It Works
Submitting and Tracking a Support Ticket
Twitch drops