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Buying / Kickstarter

  • Order something (from the Shop or Kama Exchange)
    • Webtoons de Ankama
    • [DOFUS] Removal of DOFUS from Steam
    • [WAKFU] Getting and Exchanging Conversion Stones
    • Renewing my subscription / Booster pack
    • How do I buy kamas using Ogrines?
    • Obtain Ogrines
  • Complete a payment
    • Registered Country in My Ankama Account
    • Why was my transaction refused?
    • My transaction is being verified; what should I do?
    • Paying with Allopass Audiotel (outside of France) or via text message
    • Paying via Credit Card
    • Paying via Paypal
  • Receive my order
    • Twitch drops
    • [DOFUS] Find my purchase DOFUS retro
    • Receive my subscription, Booster Pack, or Bonus Pack has been applied
    • Get the Ogrines/Goultines I purchased
    • Receive my Mystery Box
    • Using Codes
  • Exchange or cancel my purchase
    • Change or cancel my subscription / booster pack / bonus pack
    • I have a problem with my package
  • Kickstarter
    • Kickstarter - Ankama Projects

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