Buying / Kickstarter

• Order something (from the Shop or Kama Exchange)
  • Renewing my subscription / Booster pack
  • Obtain Ogrines
  • Accessing the Kama Exchange
  • Using the Kama Exchange
  • Limits on Ogrines and Goultines
  • [DOFUSTOUCH] Unable to buy from the Shop
• Complete a payment
  • Why was my transaction refused?
  • My transaction is being verified; what should I do?
  • Paying with Allopass Audiotel (outside of France) or via text message
  • Paying via Credit Card
  • Paying via Paypal
  • Paying via bank transfer
• Receive my order
  • Purchase with Paypal: I did not receive my order
  • Verify that my subscription, Booster Pack, or Bonus Pack has been applied
  • Get the Ogrines/Goultines I purchased
  • Receive my Mystery Box
  • Find my gift
  • How do I access my purchases in the game?
• Exchange or cancel my purchase
  • Change or cancel my subscription / booster pack / bonus pack
  • I have a problem with my package
• Kickstarter
  • Kickstarter - Ankama Projects

Still need help?

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