Buying / Kickstarter

• Glossary
  • What are linked ogrines?
  • What is a Goultine ?
• Order something from the Shop
  • About Purchase Limits
  • [DOFUSTOUCH] Unable to buy from the Shop
  • Are sites that sell kamas and items legal ?
  • [WAVEN] WAVEN Battle Pass
  • Ankama Webtoons
• Kama exchange
  • Getting and Using Ogrines
  • [WAKFU] Getting and Exchanging Kama Stone
  • How do I buy kamas using Ogrines?
  • Accessing the Kama Exchange
  • Using the Kama Exchange
• Payment methods
  • Pay with my paysafcard
  • [DOFUS] Auto-Renew
  • Unable to pay with my payment method
  • [DOFUS] Removal of DOFUS from Steam
  • Paying with Allopass Audiotel (outside of France) or via text message
  • Paying via Credit Card
• Complete a payment
  • Registered Country in My Ankama Account
  • Why was my transaction refused?
  • My transaction is being verified; what should I do?
  • Apple/Google : Payment Denied
• Receive my order
  • Twenty Years of DOFUS: 1 Day = 1 Gift!
  • [ANKAMA] Twitch drops
  • Activate and receive my subscription / Booster Pack / Bonus Pack
  • [DOFUS] Find my purchase DOFUS retro
  • Get the Ogrines/Goultines I purchased
  • Receive my Mystery Box
• Exchange or cancel my purchase
  • Cancel/modify my digital content purchase
  • [Ankama Shop] Canceling/refunding an order
  • I have a problem with my package
• Kickstarter
  • Kickstarter - Ankama Projects

Still need help?

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