This is it! Every adventurer in the World of Twelve in DOFUS is getting ready to leave Flash technology behind and start a new chapter with the Unity engine!
What are the start and end dates?
Here are the various dates to remember:
- November 5: Preregistration for the new servers opens
- November 26: Preregistration closes
- December 3: New single-account and multi-account servers launch, and existing servers are ported to the Unity engine
What types of servers will be available?
There will be at least one single-account server and one multi-account server.
Depending on interest, other servers may open, and this is the purpose of preregistration: to anticipate traffic as much as possible.
If you want to join the adventure on a single-account server, you can view the restrictions for this type of server here: How does single-account mode work?
Can I change or cancel my preregistration?
You can certainly change your preregistration, including if you want to change the class and sex of your character or the server. Customizing faces and colors will of course be available when the server opens.
As for canceling, it's possible but be warned that you could lose your place on the server where you initially preregistered. Therefore, don't forget to preregister again, otherwise you won't have access to preregistration rewards.
Note that Ankama Support can't allocate preregistration gifts if you delete your character or cancel your preregistration.
What about server transfer?
The server transfer of your character from an existing server to a new server won't be possible when Dofus Unity launches.
However, free server transfers will be available between new servers.
What about the gift interface, especially for pending gifts?
Pending gifts given out before November 4 can't be retrieved on the new DOFUS Unity servers, regardless of whether they are consumables, scrolls, potions and even cosmetics. This is all part of the decision taken by our teams to ensure the experience is a "new start, starting from scratch".
We felt this was important because certain items would grant an advantage that goes against the idea of starting a brand-new adventure.
Note that from 12:01 a.m. on November 4, gifts sent to the gift interface can be retrieved on the new servers.
I haven't received the pack I bought for the launch of Dofus Unity
Did you buy one of the Dofus Unity packs but you don't see the items in your gift interface?
Don't panic!
It's correct that you don't see the pack items in your gift interface because they will only appear when Dofus Unity launches on December 3.
Did you buy a Dofus Unity pack but your account isn't subscribed?
The subscription in these packs is in the form of a subscription token that you can find and activate in your gift interface.
How many character slots are allowed on the new servers?
You can have 5 characters per server type on the new servers, i.e. 5 characters on multi-account servers and 5 characters on single-account servers. These character slots are clearly separated from the slots available on existing servers.
_