Ankama is, unfortunately, well aware of the problem of bots. We fight this problem every day.
The ongoing work includes in-game moderation and, above all, tools that we have deployed to detect and ban bots.
As you can imagine, we do not provide details of our actions so the solutions put in place will not be too easily circumvented.
We understand your willingness to act and help by reporting them to us. However, the tools used are more effective that any action Support can take. Therefore, there is no need to report them directly to us.