What is a "certified account" ?

Your account is confirmed whenever you go trough your first purchase on an Ankama website.

If your account isn't subscribed and you haven't purchased any Ogrines, you can still certify your account directly from your account management.

During the confirmation, we need to register those details:

  • Your personal information (first name, last name, Birth-date, etc ..)
  • A secret question and secret answer
  • A phone number

Those information have to be valid in order to certify your identity to the Ankama support staff. You won't be able to change them anymore.

Remember that your details are strictly personal and confidential, please avoid to communicate them to other people.

Have more questions? Submit a request