About Purchase Limits

To combat bank fraud, Ankama has been forced to put several limits on purchases. These limits are designed to make it harder for a few dishonest people to do harm while still preserving user comfort for our thousands of players.


General Purchase Limits

The frequency of your purchases may, in a few rare cases, draw the attention of our security filters. In this case, you merely need to wait 24 hours before attempting to make a payment again.

If you Ankama account security is insufficient or if your password need to be reset, you might encounter difficulties when making purchases.
--> Secure your account !


Limitations on ogrines

The limitations are as follows: 

  • You can only create a single sale of Kamas and/or Ogrines at the same time in the Kama Exchange
  • You cannot have more than 180,000 Ogrines in a single account
  • Ogrines from the Kama Exchange are linked and cannot be used again on the Exchange



Limitations on goultines

To combat bank fraud, Ankama has been forced to put several limitations on ogrines in place. These limitations are designed to reduce inappropriate activities by a few dishonest people while preserving user comfort for our thousands of players.

The limitations are as follows:

  • Limits on purchases of goultines using real currency:*
    • a maximum of 85,000 goultines in any 6hrs;
    • a maximum of 110,000 goultines over any 3-day rolling period;
    • a maximum of 140,000 goultines over any 7-day rolling period;
    • a maximum of 200,000 goultines over any 15-day rolling period; and
    • a maximum of 400,000 goultines over any 30-day rolling period.
  • Payment IP must match the billing country for all purchases in the DOFUS Touch Google Play shop.
  • Articles of between 31,000 and 45,000 goultines are available after 5 days of play.

* Handy Tip: Ankama Support can lift the limitation on purchasing ogrines using real currency (only). To request this, you must contact us and provide proof of identity in your re

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Current deadlines are between 48 and 72 hours.