Ankama Account

• Create and certify my account
  • Create My Ankama Account
  • Creating an Account with Facebook Connect
  • Child Account Creation
  • Certify my account
  • Convert my Facebook / Steam account into an Ankama account
  • Refer an account
• Log in to my account
  • Find My Account Name
  • Change my password
  • Access My Server From Abroad
  • My account was put under protection. What do I do?
  • Error message: Incorrect account name and / or password 
  • Error: "Connection denied. Your account has been banned."
• Change my account information
  • Add ou modify my phone number
  • Change and choose a good secret answer?
  • How do I change my email address ?
  • Change my nickname
  • In what countries is the SMS assistance service available ?
  • I'm not receiving emails from Ankama
• Create, change, or restore my character
  • Choosing an Account Nickname, Character or Guild Name, or Alliance Name or Tag
  • Renaming my character or guild
  • Choose my characters' names
  • [DOFUS] Restore a character
  • [DOFUS] Add a character
  • [DOFUS] Guild Emblem Change
• Transfer my character
  • Transferring a character to another account
  • [DOFUS] Transfer a character to another server
  • [DOFUS] Canceling the transfer of my character to another server
• Sanctioned account
  • The Various Types of Sanctions

Still need help?

Top articles

• The Various Types of Sanctions
• Deactivating the Authenticator or unlocking the Authenticator on my account
• Install the Ankama Launcher
• How does single-account mode work?